PRIVACY POLICY

Privacy Policy

Thank you for playing our game and for taking an interest in privacy! This is our privacy notice, which outlines how Seva Kreasi Utama handles your personal data. By downloading or playing our games, you agree to this privacy statement, which also forms part of our Terms of Use.

For Kids:
Remember to be smart and safe online! Never share your information without asking a parent or guardian first if it’s okay. Don’t give anyone your photo, name, email, home address, phone number, school, or any other details that they could use to contact you either online or in the real world.

For Parents:
We are committed to ensuring the safety and privacy of children using our Services. We encourage parents/guardians to actively monitor their children’s online activities. For more information about children’s privacy and our Child Safe Apps, please see below.

1. What Information Do We Collect?
We receive and store certain types of information automatically when you interact with us, such as:

  • Information about how you use our Services. This helps us design new Services, improve our games, provide social features, and deliver our Services to you.
  • When you sign in to our games through Facebook, Twitter, Game Center, or other platform providers, we collect basic profile information such as your name, age-range, profile photo, and friends list.
  • Information about the device you use to access our Services, including its make & model, operating system version, platform, language, time zone, device carrier, applications installed, and IP address.
  • Cookies: You can disable cookies through your web or phone browser settings, but you may not be able to enjoy all features of our Services if you do so.
  • The advertising ID for your device, which can be reset anytime through your device settings.
  • Your general location (i.e., city/country) based on your IP address, to provide appropriate language and services.
  • If you use features like “tell a friend,” “email this page,” etc., we collect information to perform these functions for you.

2. How Do We Use Your Information?

  • To Play Our Game Services Properly: We work with vendors and partners who give us the technical abilities to let you play and enjoy our games and to run the business supporting those games.
  • For Product Support, Development, and Improvement: We use personal data to provide customer support, improve our games, and develop new games.
  • To Provide Advertisements: We use personal data to provide advertisements within our games and on related platforms. Sometimes, we deliver ads based on your interests.
  • To Market Our Products to You: We use personal data to market our games to you through methods such as email, social media, push notifications, etc.
  • To Perform Our Own Analytics: We analyze personal data for business analysis, product development, personalization, advertising, and making recommendations.

3. When Do We Disclose Information?

We may disclose the personal information we hold about you in the following situations:

  • If required or authorized by law or by a law enforcement agency.
  • To our business partners while providing our Services to you, or generally in the conduct of our business. This includes organizations like advertising partners, payment processors, or hosting services.
  • To avoid or prevent a serious emergency or crime. If we use or disclose personal information in such circumstances, we will make a written record.

2.2 Children’s Privacy

  • Child Safe Apps: If a game is labeled as a Child Safe App, it was created with child safety in mind. These apps have no advertising, no data collection, no in-app purchases, and no links to external sites or apps.
  • If you allow your child to use one of our Services not labeled as a Child Safe App, you should disable in-app purchases on your device and actively monitor their usage. You should also familiarize yourself with this privacy policy as your consent applies on their behalf. If you do not agree, please do not allow your child to use our Services.
  • We do not knowingly collect information from children under 13 without the consent of a parent/guardian. If you believe we have inadvertently collected such information, please contact us so we can obtain parental consent or delete the information.

2.3 Third Party Services

When using our Services, you may interact with third-party services such as Facebook, Twitter, and Game Center. We do not control how they handle your information, so please ensure you review their terms and privacy policies before sharing your data with them. We are not liable for how third-party services use your information.

We also work with certain business partners, including other game developers and advertising partners, and may share your information with them. Some of these partners are located outside of Australia.

2.4 Marketing, In-app Purchases & Opting-Out

  • Direct Marketing: Sometimes, we may use your information to inform you about our Services, new games, events, or merchandise. You can opt-out of receiving these communications if you do not wish to receive them.
  • In-app Purchases: Some of our games feature in-app purchases (e.g., items or additional features). If you do not want to make purchases, avoid using paid features and consider disabling in-app purchases on your device.
  • Advertising ID: An advertising ID is a unique identifier that helps us understand your interests and tailor your experience. You can reset this ID at any time in your device settings.

Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will take effect on the date they are posted on our website at sevakreasiutama.com. Please check regularly for updates.

Contact
If you have any concerns or complaints regarding your privacy, please contact us by:

  • Submitting a request through in-game support.
  • Sending a written request to our Privacy Officer at:
    Seva Kreasi Utama
    Ds. Tegongan, RT 002, RW 004, Kec. Tanjung, Kab. Brebes
     

Our Privacy Officer will respond within a reasonable time, provided you supply return contact details.